PRIVACY POLICY
Information We Collect
When you visit this Site or submit a form, we may collect:
Name
Phone number
Email address
Physical address or service location
Energy or utility-related information you voluntarily provide
IP address, browser type, device information, and usage data
How We Use Your Information
We use your information to:
Respond to solar or energy service inquiries
Provide quotes, consultations, and follow-up communications
Determine service eligibility and system options
Improve marketing, website performance, and customer experience
Phone Calls, Text Messages & SMS Consent
By submitting your information through this Site, you expressly consent to be contacted by SunChain Energy and its service partners via:
Phone calls
SMS/text messages
Automated or prerecorded communications
Communications may relate to solar or energy services, consultations, or promotions.
Consent is not a condition of purchase.
Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
Sharing of Information
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We may share your data with:
Service providers or contractors assisting with solar or energy services
CRM, marketing, or communication platforms
Affiliates or partners directly involved in fulfilling your request
All shared information is subject to confidentiality obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze traffic, improve functionality, and support marketing efforts. You may disable cookies in your browser settings, though this may affect site performance.
Legal Disclosure
We may disclose personal information when required by law or to protect our rights, property, or safety.
Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of online transmission is completely secure.
Third-Party Websites
This Site may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.
Children’s Privacy
This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. Requests may be submitted through the contact form on this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
CONTACT INFORMATION
If you have questions regarding these Terms & Conditions or this Privacy Policy, please contact us using the contact form available on this website.